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Shipping & Returns

Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Any issues with product quantity or quality should be submitted within 30 days.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping - USA and Canada

We currently ship within the continental United States, Alaska, Hawaii, Canada and Puerto Rico.

Currently we offer FREE SHIPPING on all orders over $25.00 in the USA with a flate rate $5.95 shipping on orders below $25.00.

We offer $19.95 flat rate shipping on all orders to Canada up to 4 lbs, 36.95 from 4lbs to 20lbs. 

Shipping - International

We are incredibly excited to offer international shipping to meet the demand of overseas customers! Flate rate shipping of $28.95 on orders of up to 1600 UP sleeves or 1360 KMC sleeves. Shipping on up to 4160 KMC sleeves is available for 58.95.

For those of you looking at our most popular ultra pro bulk packages, this means you can order either 1 or 2 600 packs for the same low international shipping rate of $28.95, or purchase our specially designed 1600 packs which maximize this shipping rate! We appreciate you spreading the word on our new service to international customers!

Look for our products with the "International Shipping Saver" images. These products are designed to maximize your sleeves for each shipping cost tier. For international shoppers these will always be the best deal!